Privacy Policy

Your Privacy and Security Are Our Priority

At Firedome, we value the trust of our customers and work to protect your personal information, ensuring a safe, transparent, and reliable shopping experience.

Privacy Policy

Last updated: July 2026

Firedome respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you browse our website or make a purchase.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you make a purchase or use our website, we may collect information such as:

  • Full name;
  • Delivery address;
  • Billing address;
  • Email address;
  • Phone number;
  • Order information;
  • Payment information processed through secure payment platforms;
  • Device information;
  • IP address;
  • Browsing data;
  • Cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and deliver your orders;
  • Confirm purchase details;
  • Send order updates;
  • Provide customer support;
  • Improve our products and services;
  • Personalise your shopping experience;
  • Prevent fraud and maintain security;
  • Comply with legal obligations.

Protection of Your Data

Firedome uses appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or misuse.

Payments are processed through secure payment platforms, and we do not store complete payment card details.

Sharing of Information

We do not sell or share your personal information for commercial purposes.

Your data may only be shared with services necessary for the operation of our store, including:

  • Shipping and delivery companies;
  • Payment processors;
  • Technology platforms;
  • Analytics services;
  • Fraud prevention systems.

These partners only use your information to provide the necessary services.

Cookies

We use cookies to improve your experience in our store.

Cookies help us to:

  • Improve website navigation;
  • Remember your preferences;
  • Keep products in your shopping basket;
  • Analyse website performance;
  • Improve our marketing campaigns.

You can manage cookies through your browser settings.

Your Rights

You may request:

  • Access to your personal data;
  • Correction of inaccurate information;
  • Deletion of your data where applicable;
  • Information about how your data is used.

To request any information or exercise your rights, please contact us.

Changes to This Policy

Firedome may update this Privacy Policy whenever necessary to reflect changes in our services, technology, or legal requirements.

We recommend checking this page regularly to stay informed about any updates.